Offline Orders

We appreciate that many people still prefer to order by post and pay by cheque so we make that possible both through the online shop which accepts orders for payment by cheque.

Offline Orders .v. Online Orders

Due to the seasonal nature of Yaktrax sales it is not possible to process large numbers of offline orders on the phone during busy periods, so please order online if at all possible.  This leaves the lines free for the elderly and visually impaired who do not have internet access and lets us access the ansaphone messages for messages requesting urgent offline orders.

Please note that we do not send any orders via Special Delivery during periods of severe weather as Royal Mail when Royal Mail themselves have a disclaimer on their website regarding their inability to uphold their usual delivery time frames.

Timeframe for Offline Orders

Please allow enough time for your cheque payment to reach us and time for us to manually process your order.  If you have not received your order within 7 working days of posting your cheque please phone us on 0208 133 1177 to confirm our receipt of your payment.